KAZI

Work-from-Home Customer S...

Work-from-Home Customer Support – French Speaking

Date limite: 18/08/2025

Lecture estimée à : 2 minutes

Description du poste

Lien tdrs

Tdr de l'offre

Pas de Tdrs (Français)

Pas de Tdrs (Anglais)

Are you fluent in French and English? Do you enjoy helping people and finding solutions? Join our remote team and make a real impact by providing friendly, helpful support from the comfort of your home.

What You’ll Do

As a Customer Support Representative, you’ll be assisting French-speaking customers via calls, chat, and email. You’ll answer questions, solve problems, and make sure each customer leaves the conversation feeling heard and helped.

Your Main Tasks
• Provide support in French and English through voice and chat
• Help troubleshoot customer issues quickly and kindly
• Personalize each interaction to make customers feel valued
• Collaborate with your teammates for smooth, consistent service
• Share feedback to help improve how we do things
What You’ll Need
• At least 1 year of customer service or call center experience
• Fluent in written and spoken French and English
• Great communication and problem-solving skills
• Familiarity with tools like Gorgias, Zendesk, Shopify, or similar is a bonus
• Calm under pressure and focused on solutions
• E-commerce or CRM experience is a plus
Work-from-Home Requirements
• A personal computer/laptop (at least i5 processor)
• Reliable internet with 15 Mbps+ download/upload speed
Perks & Benefits
• Competitive salary with regular performance reviews
• Paid time off to rest and recharge
• Monthly health stipend
• Bonuses based on performance
• 100% remote work – no commute, ever!
Why You’ll Love Working With Us

We’re a growing company that values people—not just metrics. If you’re ready to grow your career, make customers happy, and work with a team that truly supports you—we’d love to hear from you.

Apply today and let’s make great things happen together!

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