KAZI

Guest Relations Officer

Guest Relations Officer

Date limite: 17/07/2025

Lecture estimée à : 1 minute

Description du poste

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Tdr de l'offre

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Pas de Tdrs (Anglais)

This is a full-time on-site role located in Jambiani, Zanzibar for a Guest Relations Officer. The Guest Relations Officer will be responsible for ensuring guest satisfaction, managing customer service, and handling receptionist duties. Daily tasks include greeting guests, managing check-in and check-out processes, addressing guest inquiries, and coordinating with other departments to ensure a seamless guest experience.
Qualifications
• Tanzanian
• 3 years and more experience
• Experience in Guest Relations and enhancing Customer Satisfaction
• Customer Service and Communication skills
• Ability to handle Receptionist Duties effectively
• Excellent interpersonal and problem-solving skills
• Proficiency in multiple languages is a plus
• Previous experience in a luxury hospitality environment is preferred
• High school diploma or equivalent; additional education in hospitality management is advantageous

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